Congratulations to Michelle Fairless – Our New Registered Manager
We are delighted to confirm that Michelle Fairless has been formally approved as the Registered Manager for Salis Care.
Michelle steps into this role following a successful period as Deputy Manager, where she has consistently demonstrated leadership, integrity, and a strong operational understanding of supported living services.
Throughout her time as Deputy Manager, Michelle has played a central role in strengthening day-to-day service delivery. Her work has included:
- Providing structured supervision and support to staff teams
- Driving improvements in care documentation and compliance oversight
- Supporting complex tenancy transitions
- Promoting person-centred planning and outcome-focused support
- Maintaining strong communication with professionals and families
Michelle combines high expectations with a calm and supportive leadership style. She is approachable, measured, and solutions-focused. Her ability to balance operational oversight with compassion has made her a trusted figure within the organisation.
Becoming a Registered Manager carries significant responsibility. It requires accountability for regulatory compliance, safeguarding standards, staffing structures, quality assurance, and service culture. Michelle has already demonstrated capability in each of these areas.
Her approval as Registered Manager reflects:
- Sustained professional development
- A detailed understanding of regulatory expectations
- Strong leadership within the team
- Commitment to continuous improvement
Importantly, Michelle’s appointment provides stability and continuity. Staff know her, tenants trust her, and external professionals recognise her consistent involvement in service oversight.
This progression from Deputy Manager to Registered Manager is a natural and well-earned step. It also demonstrates Salis Care’s commitment to developing internal talent and recognising excellence within our own workforce.
We are confident that under Michelle’s leadership, Salis Care will continue to build on its strong foundations, maintain high standards, and deliver safe, person-centred supported living services.
Congratulations, Michelle. This is a significant professional milestone and a reflection of your dedication and capability.